Job Details

Retail Assistant

Location: Chessington

Permanent Full Time

Salary: £27,040

Tues-Fri 9-6, Saturday 9.30 - 5.30

Benefits:

• 23 days Holidays plus Bank Holidays
• Employee Assistance Programme
• Workplace Pension Scheme
• Life Assurance Scheme
• Uniform
• Free parking
• Staff discounts

Our client requires a person with strong retail sales experience used to working in a customer facing role. An exciting opportunity for a team player to join their growing business.

Key Responsibilities as Retail Assistant:

• Serve all customers who visit the showroom, by phone, web and social media enquiries, identifying the customer needs with a welcoming cheery disposition.
• Ensure a perfect customer experience from start to finish, delivering exceptional verbal and written communication skills with a stellar service level.
• Complete accurate transactions through the internal sales system.
• Must have a flair for merchandising and accessorising the showroom.
• Pricing of furniture and accessories within store and web to comply with company practice.
• Liaise with internal departments to service customers introduced to the shop and manage showroom and warehouse stock levels.
• Organise deliveries and liaising with customers to ensure a faultless delivery.
• Must be able to maintain showroom and assist customers within the showroom and to their vehicles in customer parking area. (Best practice lifting and manual handling training will be given)
• Health and Safety - maintain clear walkways and have unobstructed access for a safe working and retail environment.

Key Requirements:

• Strong retail experience.
• Basic MS Office skills.
• Determination to drive results.
• Team player committed to the team and individual goals and willing to go the extra mile.
• Superb customer service and organisational skills.
• Creative, highly motivated & reliable.
• A keen eye for colour and design.
• Interest in and knowledge of social media.

Disclaimer: Due to the high amount of interest that we receive for each of our roles, unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants within 14 days then unfortunately you have not been shortlisted for this role.

Closing date for applications: April 30, 2024

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