Job Details

Maintenance Coordinator

Location: Wimbledon

Permanent Full Time

Salary: £Up to £32,000 plus 5% bonus

8.30-5.30 Mon-Fri

Office based

Benefits

- 23 days holiday + 3 at Christmas (not inclusive of bank holidays) (increases with length of service)

- Life Assurance x1 basic salary

- Option to opt into company funded Private Medical Insurance with Vitality Health

- Pension contributions - 5%EE, 3% ER (increases with length of service)

- Access to Beam our benefits platform

- BUPA Employee Assistance Programme and Cash Plan

- Other benefits include: cycle scheme, workplace nursery benefit, season ticket loans, enhanced parental leave, wellbeing and mental health services etc.

Our client is looking for someone who understands commercial & residential maintenance/facilities. You will be arranging contractors, dealing with all paperwork covering a variety of team support tasks, from assisting with proposals for winning new business and renewals, to processing engineer time sheets and raising purchase orders and invoices.

You will also be responsible for coordinating the Engineers and specialist contractors, which involves responding to phone calls from clients and booking both scheduled and emergency call outs.

Key Responsibilities Maintenance Coordinator:

• Checking Sub-Contractor and Supplier invoices, ensuring they correspond with job/contract and purchase Order.

• Re-charging at the agreed contractual rate where necessary.

• Raising invoices for emergency call-outs, variation works and annual maintenance charges at agreed frequencies.

• Ensure that all engineers and specialist contractors complete scheduled works and issuing of job reports in a timely manner.

• Processing and collating labour load and expenses relating to call-outs and planned maintenance site visits.

• Ensuring that engineers issue their expenses weekly and information is accurate.

• Taking and logging emergency call-outs and arranging for relevant engineer or sub-contractor to attend. Keeping the client informed of engineers’ approximate arrival.

• Following up on status of call-out and ensuring a fully completed job report sheet is provided for issuing to the client.

• Co-ordination of the engineers and specialist contractors to sites, ensuring they can feasibly travel between call-outs within agreed client timescales.

• Assist with the ordering of parts, spares for sites.

• Update and monitor clients assets per the clients’ contract within the maintenance systems, in addition to reporting to the Operations Manager frequent failed assets for client reports and visits.

• Organisation of work packages from specifications for tenders and subsequent orders to suppliers and develop strong relationships with key subcontractors and suppliers.

Key Requirements for the Maintenance Coordinator:

• Experience of using Maintenance Management Software is essential, with experience of using JobLogic Management Software preferred.
• Ideally you will have experience of a similar coordination or admin role in an M&E company or Facilities department.
• You will have excellent office administration skills, such as typing, MS Word and strong MS Excel skills.
• A flexible, team working attitude is essential, as well as strong customer service skills.
• Strong English language skills are a must, both written and verbal, as well as an excellent phone manner.
• Able to communicate effectively
• A flexible, team working attitude
• Strong customer service skills

Disclaimer: Due to the high amount of interest that we receive for each of our roles, unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants within 14 days then unfortunately you have not been shortlisted for this role.

Closing date for applications: April 26, 2024

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